Privacy Policy
Premier Exotic Rentals is committed to protecting the privacy of individuals who visit our site or use our services. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect various types of information when you interact with our online platform or use our services. This may include:
Personal identification information: Such as your name, address, date of birth, passport or identification details, driver's license information.
Contact information: Including your email address and telephone number.
Payment information: Details necessary to process transactions for rental services.
Vehicle preference information: Your choices regarding vehicle type or specific models.
Rental history: Details of past rentals and services used.
Usage data: Information about how you use our site, including pages visited, time spent, and browsing behavior.
Technical data: Such as IP addresses, browser type, and operating system.
Information you provide directly: For example, when you fill out forms, communicate with us, or participate in surveys or promotions.
How We Collect Information
We collect information through various means:
Direct interactions: When you provide it to us directly via online forms, email, or phone.
Automated technologies: When you use our site, data may be collected automatically through cookies and similar technologies.
Third parties: We may receive information from third parties such as booking platforms, credit agencies, or identity verification services, in accordance with applicable laws.
How We Use Your Information
We use the collected information for legitimate business purposes, including:
Providing and managing services: To process your bookings, manage rentals, and provide chauffeur services or other requested transportation.
Processing payments: To complete transactions for services rendered.
Communication: To respond to your inquiries, send service-related notifications, updates, and administrative messages.
Customer support: To assist you with any issues or questions related to our services.
Improving services: To analyze usage data, understand customer preferences, and enhance our offerings and the user experience on our site.
Marketing and promotion: With your consent, to send you information about our services, special offers, and curated driving experiences.
Compliance and legal: To comply with legal obligations, resolve disputes, and enforce our agreements.
Security: To detect and prevent fraud, unauthorized access, and other malicious activities.
We do not sell your personal information to third parties.
Sharing Your Information
We may share your personal information with third parties under certain circumstances:
Service providers: We may share information with third-party vendors who perform services on our behalf, such as payment processors, IT service providers, insurance providers, or identity verification services. These providers are required to protect your information and use it only for the purposes for which it was disclosed.
Affiliates and partners: We may share information with our affiliated companies or business partners involved in providing the services you request.
Legal requirements: We may disclose information when required by law, court order, or government regulation, or if we believe such action is necessary to protect our rights, property, or safety, or the safety of others.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With your consent: We may share your information with other parties when you have given us explicit consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted over the internet.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the context in which it was collected.
Your Data Protection Rights
Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal information. These rights may include:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we process your information based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the address provided below. We may need to verify your identity before responding to your request.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. Cookies are small data files stored on your device. You can typically adjust your browser settings to refuse cookies or alert you when cookies are being sent, but this may affect the functionality of our site.
Links to Other Websites
Our site may contain links to third-party websites. This privacy policy applies only to our online platform and services. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party site you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to remove that information from our records.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will indicate that the policy has been updated. Your continued use of our site or services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you can contact us at:
Premier Exotic Rentals
Regent Chambers
Turner Road, Bandra West,
Mumbai, Maharashtra,
400050
India